Meet Your Surgery Support Staff

Our Amazing Patient Welcoming & Reception Team will help you feel welcomed at our Plastic Surgery & Injectables Clinics.

Patient Welcoming Team & Reception Staff – Plastic Surgery & Injectables Clinic.

Our caring team will ensure you receive exceptional customer service with a smile, while visiting Cosmetic Surgery for Women and Men in Hawthorn East, Berwick and Williamstown.

 

  • David Staughton

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    Business Manager
    David Staughton joined Cosmetic Surgery for Women & Men 4 years ago as the Business Manager of our Plastic Surgery & Non-Surgical Skin Care practices at our expanding Practice locations.

    His professional background includes international speaking, sales team trainings, CEO Leadership Coaching, digital engagement strategies and Business Development.

    He oversees business development and strategic partnerships, marketing and advertising, social media engagement, automated marketing, digital asset development and business growth strategies. He also leads Patient Services Improvement Trainings and Practice Improvement Programs for our large group of Surgeons and a Team of over 40 individuals.
  • Denise Pacey

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    Operation Manager - Plastic Surgery & Injectables Clinic
    Denise, Operations Manager, joined Cosmetic Surgery for Women having recently been at the helm of a leading skin cancer medical group. She has over 20 years’ experience in practice and office management. With a strong background in the delivery of specialist surgical services and an impressive array of skills across management,
    information technology and patient-centred care, it is a privilege to have her in the core CSFW management team. With postgraduate qualifications in practice management and her thorough knowledge of plastic and cosmetic surgery, Denise shall keep Cosmetic Surgery for Women at the cutting edge. Her attention to detail, warm manner and proven track record will ensure that our patients have an even richer experience across their journey.
  • Dr Tina Purdon

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    Cosmetic Physician - GP
    Dr Tina Purdon is a passionate and highly skilled cosmetic physician. She has a warm, caring manner along with an eye for detail. Dr Tina Purdon offers strategic facial enhancements using non-surgical modalities such as dermal filler, cheek filler, lip filler, chin augmentation and wrinkle relaxing injections to soften facial lines and rejuvenate the facial appearance.
  • Sandra

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    Senior Injecting Nurse
    Sandra is a registered Division 1 nurse with over 20 years experience in injectables and dermal fillers and non-surgical facial rejuvenation treatments. Sandra has a long history of supporting Dr Rubinstein and other Plastic Surgeons and Facelift Surgeons to help patients receive a full-face rejuvenation effect, using anti-wrinkle injections and dermal fillers. Sandra has a long list of loyal clients and she works closely with the Coco Ruby Skin & Anti-Ageing team and our Eyelid Lift Surgeons who perform Blepharoplasty Surgery, including Dr Burt, to get a natural looking, long lasting injecting result.
  • Fran

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    Clinical Manager
    Registered Nurse Division 1 - Prior to joining CSFW Fran was Director of Clinical Services at Epworth Cliveden Hospital which has specialised in Plastic and Cosmetic surgery for many years. Fran’s clinical background prior to this was as a Perioperative Services Manager.
    Fran is passionate about providing excellent patient outcomes through careful planning of each stage of the patient journey from consultation to the stay in hospital and especially once the surgery is over.
    She brings many years of hospital administration experience to the CSFW Management team as the new Clinical Manager.
  • Michelle

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    Patient Experience & Patient Care Team Manager
    As a past patient of Cosmetic Surgery for Women, Michelle has insider knowledge of the journey our patients embark on. She jumped at the chance to work with us and help other women change their lives for the better. A busy mother of 3, and independent business owner, Michelle appreciates the organisation required to get things done in today’s hectic life, including scheduling your cosmetic plastic surgery procedure. In her role as Patient Experience Manager at Cosmetic Surgery for Women, she is there to help guide you through all the questions you have when choosing a surgeon that is right for you. Phone Michelle or Donna on (03) 8849 1444 for information about our Surgeons or the cosmetic or plastic surgery procedure you are considering.
  • Donna

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    Patient Care Team (Senior)
    Donna joined our Patient Care Coordinator team in 2016 to assist new patients who have an enquiry about surgery options and which Specialist Plastic Surgeon will best suit their needs. Donna has significant Australian and International experience in Plastic and Cosmetic Surgery and a background in the Beauty industry; and prior to joining our team at Cosmetic Surgery for Women, Donna worked for Specialist Plastic Surgeons in Melbourne. Donna has extensive knowledge about body contouring, body lift and liposuction surgery procedures, pre-op and post-op recovery tips and the patient experience provided by different private hospitals. She also helps host Patient Information Evening events to help patients get their pre-surgery questions answered.
  • Lauren

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    Educator & Patient Care Team
    Lauren joined our Cosmetic & Plastic Surgery Teams in 2017. In addition to helping train new Patient Care Coordinators, Lauren helps answer patients' preliminary questions about plastic surgery such as Tummy Tuck Surgery, Breast Augmentation using Breast Implants or Fat Transfer, Arm Lift Surgery, Eyelid Surgery (Blepharoplasty), Facelift Surgery and more. You'll enjoy her down to earth approach and practical advice on what to expect during a consultation or cosmetic surgery journey.
  • Lyshai

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    Patient Care Team
    Lyshai joined Cosmetic Surgery for Women & Men in 2017, bringing expertise in the Aesthetic & Cosmetic Industry, Patient Coordination and Information Night Events Management. She also helps organise our Practice Improvement Program events (PIP Events).
  • Deeon

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    Practice Nurse (Registered Division 1)
    Deeon has been with our team for several years and serves as Dr Benjamin Burt's Surgical Nurse & Patient Coordinator. Deeon completed her Bachelor of Nursing in 2000. She graduated in the top tier of students and was inducted into the globally recognised Golden Key International Honours Society. Deeon also completed her Post Graduate Diploma of Peri Operative nursing in 2001. With a keen interest in Plastic and Cosmetic Surgery, she has extensive experience in this field and has cared for patients intra operatively and pre and post surgery for more than a decade. Her extensive knowledge and experience combined with a kind and caring attitude, will ensure your overall experience at Cosmetic Surgery for Women and Men is of the highest quality.
  • Trish

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    Surgical Nurse
    Trish is Dr Craig Rubinstein's surgical nurse. She has supported plastic and cosmetic surgery patients of the Cosmetic Surgery Centre for Women for over 20 years. You'll love her caring manner and her extensive knowledge about surgery procedures. She has also performed volunteer work as a Surgical Nurse for disadvantaged communities overseas.
  • Kimberli

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    Patient Liaison to Dr Craig Rubinstein.
    Kimberli joined our practice to assist patients in understanding their best options for Cosmetic Surgery with leading Melbourne Surgeon, Dr Craig Rubinstein. She brings patients her extensive knowledge in cosmetic, non-surgical and surgical patient care and you'll love her warm, caring and easy to talk to manner.
  • Stacey

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    Patient Liaison & Surgeon Coordinator
    Stacey joined the Cosmetic Surgery for Women team after excelling in the retail management and customer service fields. Stacey supports patients who are considering surgery with Breast Surgery and Tummy Tuck Expert Dr Craig Rubinstein. Having been a patient herself, Stacey has a complete understanding of the surgical process and will ensure you feel comfortable and well-informed throughout your entire experience with us. Stacey will answer your questions, schedule appointments and coordinate your surgery. Her extensive knowledge of our plastic surgeons and their specialisations will guide you through your consultation process and assist you in selecting the Surgeon that’s right for you.
  • Jenny

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    Nurse & Patient Care Coordinator
    Jenny is Nurse and Patient Care Coordinator to Melbourne Plastic Surgeon, Dr Geoff Barnett. She joined our practice in 2016 and brings over a decade of Plastic Surgery & Cosmetic Surgery nursing experience to our practice. Patients appreciate her calming nature and her knowledge of procedures and estimated recovery times.
  • Claire

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    Patient Care Team
    Claire recently joined our clinic as a Patient Enquiry Team Member and Patient Care Coordinator. You'll love her friendly, calming and easy-to-talk-with nature and her attention to detail.
  • Lani

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    Patient Coordinator
    Lani joined our team in 2017 as a Nurse and Patient Coordinator for Specialist Plastic Surgeon, Dr Richard Maxwell. She has a double degree in Nursing and Health Promotion. Her background includes serving in Nursing at the Royal Melbourne Hospital and at the Leukemia Foundation. You will love her warm, caring nature and compassion.
  • Karlie

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    Patient Coordinator
    Karlie joined our team in 2017 as a Patient Coordinator for Specialist Plastic Surgeon, Dr Richard Maxwell. Her background includes experience in the cosmetic and beauty industries. Patient's love her in depth understandings of the processes involved with surgery and her warm, caring nature.
  • Hayley

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    Dermal Clinician
    Hayley is a talented Dermal Clinician who is part of our Coco Ruby Team. She is an expert at scar management, acne treatments, anti-ageing and advanced facial treatments including peels and laser treatments.
  • Julia

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    Dermal Clinician
    Julia works closely with our Specialist Plastic Surgeons and our Cosmetic Injectors to help rejuvenate the skin and treat various skin concerns including sun damage, acne, rosacea and pigmetation. She can help prepare the skin for surgery, rejuvenate ageing skin to reduce lines and wrinkles, and correct pigmentation and ageing concerns using the latest equipment and techniques. From performing skin assessments to laser treatments to preparing your skin for surgery to post-op scar minimisation treatments and Healite II facials, Julia is a valued member of the Coco Ruby Skin & Anti-Ageing team. She works across two locations, Hawthorn and Berwick. She's also an expert in skin care product knowledge to help your skin look its very best.
  • Sarah

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    Dermal Clinician
    Sarah works closely with our Injectors, Plastic Surgeons and Skin Care team at Coco Ruby. A qualified Dermal Clinician with extensive experience, she is adept and knowledgeable at treating various skin appearance and ageing concerns such as acne, rosacea, sun damage, hyper-pigmentation and facial ageing.
  • Lauren

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    Senior Receptionist & Patient Liaison
    Lauren, our Senior Receptionist, joined Cosmetic Surgery for Women and Men in 2016. She has a background in medical patient care and reception at several plastic surgery organisations in Melbourne and Adelaide. You'll love Lauren's attention to detail and her commitment to patient care excellence.
  • Jade

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    Reception
    Jade joined Cosmetic Surgery for Women and Men in late 2016. Jade has a background in general medical practices and reception. You'll appreciate her friendly, caring manner.
  • Rachel

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    Reception
    Rachel joined our Reception Team in 2017. Her background includes customer service in the beauty and cosmetic industry. She enjoys helping patients to have an excellent experience through their surgery journeys.
  • Brooklyn

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    Administrative Support
    Brooklyn joined our Cosmetic Surgery & Clinic Support Team in 2015. She assists our Patient Enquiry Reception Team, our Social Media team and our Enquiries and Event Teams. Patients enjoy her caring, empathetic nature and her practical approach to finding solutions.
  • Jenny

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    Accounts
  • Katherine

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    Accounts
  • Daniel

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    Administrative Web Assistant
    Daniel joined our team in 2016 (part-time) to assist the Marketing Department with web maintenance and events set up. He is currently completing a degree in technology. He brings a wealth of IT experience to our practice along with his sense of humour and kind, caring nature.