Featured Team Member: Meet Donna Sheridan
If you call our office or attend an event, you’ll likely get to meet our amazing Patient Care/Enquiries Team Member – and Community Project Leader – Donna Sheridan.
Now in her 3rd year as a Patient Coordinator/Project Lead at one of Melbourne’s top Plastic Surgeons group, Donna came into the industry from a Beauty Therapy background.
- Donna started working in the Plastic Surgery field in Canada 9 years ago and stayed in the industry when returning to Australia.
- Coming from a solo Specialty Plastic Surgeon practice, she was as a Practice Manager, and has in depth understandings of the many things that are involved in a Practice, hospitals, patients and surgeons.
An integral part of the team, Donna regularly coordinates community drives and charity donations, such as Share the dignity and the Salvos.
Day in the Life of Donna
- Donna is a phone consultant at our offsite location.
- The team offsite are ready to answer any questions for new patient enquiries and bookings.
- She is also a patient coordinator for Specialist Plastic Surgeon, Dr Richard Sackelariou, so she consults with patients alongside Dr Sackelariou and arranges theatre times for them as well.
Meet Donna at one of our Patient Information Evening Events
- She is also an integral part of our EVENT team, which arranges monthly information evenings so patients can see our Surgeons before they schedule a consultation.
- These nights include canapés and drinks along with our surgeons giving presentations about surgical procedures.
- Our non-surgical team at Coco Ruby also present at these events.
- Community Engagement, Social Media and Marketing and Education are also elements that she dips into as well during her day to day activities.
- She’s someone who can cover all bases and if she doesn’t know the answer, she will find it for you!
Snapshot into Donna’s overseas adventures
Having lived and worked in Canada, America and England she has travelled the world including remote parts of Africa.
More fun pics from Donna’s travels and Community Volunteerism.
Photo of boxes: Salvo Bra Donation from the Plastic Surgeons group.
To ask Donna a question about having Plastic Surgery in Melbourne with one of our team’s top Plastic Surgeons, phone (03) 8849 1444.