CAREER NEWS: OUR GUIDE TO HAVING A CAREER IN THE AESTHETIC INDUSTRY
© All rights reserved. www.plasticsurgeons.com.au. Last updated: 1st January 2017.
The Aesthetics Industry is a fast growing sector for physical self-improvement, but it may not suit everyone. We have had hundreds of nurses, medical students and prior patients keen to apply for our many cosmetic & plastic surgery practice roles – Patient Advisors, Practice Nurses, Patient Liaisons (our phone team) and Customer Care at Reception.
To succeed in the field of aesthetics, you have to be highly dedicated to working with cosmetic patients. You’ll also need to have a strong interest in appearance. It is often a demanding yet rewarding job role, yet an aesthetics Clinic role will not suit individuals who prefer working dedicated shifts, such as are often found in Public Hospital settings.
PLEASE VISIT OUR CAREERS PAGE FOR CURRENT JOB OPENINGS IN AESTHETIC MEDICINE & SKIN CARE.
If you are interested in an ongoing career in the Aesthetic Medicine, Cosmetic, Plastic Surgery or Skin Care Industry, here are some of the many workplaces that can be a pathway to your professional career development.
BEAUTICIANS – Beauty treatments
DERMAL THERAPY & DERMATOLOGISTS – Skin Treatments and Laser Work
SKIN CANCER CLINICS – Skin rejuvenation and skin cancer removal
COSMETIC DENTISTS – Aesthetics and Smile rejuvenation
AESTHETIC GPs – GPs interested in Aesthetic work – Lasers and Injectables
COSMETIC SURGERY – GPs that have progressed to basic cosmetic surgery operations (without Specialist RACS training)
ENT SURGEONS that are doing some aesthetic surgery
PLASTIC SURGEON PRACTICES (Members of ASPS & ASAPS)
KEY Criteria for Cosmetic and Plastic Surgery & Skin Care Career Roles
WHAT WE LOOK FOR AT OUR SPECIALIST CLINICS FOR PLASTIC SURGERY, COSMETIC INJECTIONS AND SKIN CARE
We are always looking for friendly, hard working people that meet our four KEY criteria.
Solid knowledge of and interest in Cosmetic Procedures and Plastic Surgery.
Read our website www.plasticsurgeons.com.au and blog www.plasticsurgeons.com.au/blog for more details www.plasticsurgeons.com.au or visit the website of ASAPS (USA) www.smartbeautyguide.com for more information on the industry and what we help people achieve through plastic surgery and non-surgical cosmetic treatments.
There are a number of useful books on the Plastic Surgery and Cosmetic or Aesthetic Businesses that you could read.
Knowledge of a Practice Management System (PMS) is helpful for a career in the Aesthetic Industry.
The PMS is the heart of any practice. It is our patient database, our Clinic diary, and our financial and reporting system. Our PMS is called Genie, but most PMS are similar in nature.
You can find a pdf copy of the manual here https://www5.geniesolutions.com.au/manual/Genie_Manual.pdf and you would benefit from watching some Genie Medical System training Videos online to ensure this is something you will be able to master using if you are selected for a role within our organisation.
Proven Communication Skills and former Sales Experience – You need to know how to explain and promote specialist services including explaining the benefits of different procedures to Prospective Patients.
Cosmetic Surgery, Plastic Surgery and cosmetic injections and skin care services operate in a competitive field. We pride ourselves on excellence and offering patient care and custom services that are leaps and bounds above other groups or sole practitioners. In particular, this requires patient education, patient care services and active listening to enable a prospective client to get a sense of who we are and what we do – so they understand the premium care they will receive at our Clinics and want to meet our Team.
Procedures are promoted using numerous skills including influential and empathetic communication skills. This includes other people skills such as rapport building, empathy, appreciative questioning and high level listening skills to ascertain what is truly important to each and every individual patient.
It also includes skills such as identifying and overcoming unrealistic fears about surgery and proactively negotiating scheduling availability when a patient is interested in a procedure.
You need to be calm and help reassure patients about any fears or concerns they have, using extensive knowledge of procedures and recovery times.
Most people take a while to decide whether or not they’ll pursue surgery, so you’ll also need to be proactive in making follow up calls and helping us to host our public events and information nights.
There are many communications and sales influence books that may help with these skills, including several books that may be useful for patient consulting for cosmetic surgery.
Several highly rated books include:
- How to connect with anyone in less than 90 seconds by Nicholas Boothman
- The Greatest Salesman in the World by Og Mandino
- Your Aesthetic Practice: What Your Patients are Saying by Catherine Maley
Deliver a High Level of Patient Care
Aesthetic patients are NOT the same as regular Healthcare patients – the choice to have cosmetic surgery is generally an optional one and many patients take time to decide, whilst investigating many options.
Aesthetic patients also expect a higher standard of care, respect and confidentiality from their Clinicians and Surgeons. This often requires:
- Building a longer term relationship
- Delivering an awesome Patient Experience
- Developing empathy with aesthetic patients and reassuring them
- Developing a ongoing patient plan and procedure scheduling
- A friendly attitude to post-op support, wound care and changing dressings
- Managing any potential complications
Jobs in Medicine, Plastic or Cosmetic Surgery & Skin Care/Beauty
Still interested in a career in the Aesthetics Industry and want to submit your C.V. for consideration for our Cosmetic Injections, Plastic Surgery and Skin Care Teams?
WHAT WE CAN OFFER YOU
IF YOU ARE SELECTED FOR A ROLE WITH OUR RHINOPLASTY SPECIALIST SURGEONS, OUR BREAST AUGMENTATION SURGEONS, OUR BREAST REDUCTION SURGEONS AND OUR TUMMY TUCK and BODY CONTOURING EXPERTS and/or our leading SKIN CARE & COSMETIC INJECTING TEAMS, WE CAN HELP TRAIN YOU IN CLINICAL PROTOCOLS AND PATIENT CARE EXCELLENCE
If you meet the four criteria above and show potential – we can train you to learn all the many areas of the practice before stepping into the role as a patient advisor or practice nurse.
If selected, you’ll also be working in a beautiful environment helping individuals with their self-improvement and appearance enhancement goals, as well as helping individuals fight the effects of skin cancers, ageing and facial or nose injuries.
TIP: You could start with us in reception concierge team or in the inbound phone department.
WHAT WE DON’T WANT
- Clock watchers! – People looking to do the bare minimum
- People that are not positive and optimistic
- Nurses looking to be trained in Injecting Dermal Fillers and Anti-Wrinkle solutions. We only hire skilled and highly experienced injectors.
We are looking ONLY for dedicated leaders who value creating life long relationships with patients and who are dedicated to offering patient care service at premium levels.
NEXT STEPS IF YOU WANT TO EXPLORE OUR CAREERS AT MEDICI CLINIC, COCO RUBY SKIN & ANTI-AGEING, COSMETIC SURGERY FOR WOMEN & AESTHETIC SURGERY FOR MEN
- Do some preparation – read the books or watch the suggested videos
- Come along to one of our monthly practice EVENTS and meet some of the team members
- Apply for a role with us or get some basic experience in the Industry (see list above)
- Fill in your LinkedIn profile and watch Seek for specific job ads
- Send in your resume to [email protected] to keep on file
No phone calls, please – simply email DAVID at the address above, with the subject line: CAREER ENQUIRY.
Thank you for reading A GUIDE TO A CAREER IN THE AESTHETIC INDUSTRY.
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